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Aileen was promised support from Searchmate’s highly experienced team of matchmakers, and a guaranteed minimum of 15 recommendations.
Online dating scams: new tricks that fleece victims of an average '£9,589' But in November last year, Aileen felt a growing sense of disappointment as five months had passed and she had yet to meet any men.
Searchmate has disputed Aileen’s claims and said it had not received any correspondence from her after the letter was sent in November.
It said it made a number of attempts to call her since, but that it had not been able to reach her.
Last year, 7.1 million single Britons looked for a partner online, 800,000 more than in 2011, when, according to uk, there were 6.3 million.
But despite the significant increase in the number of daters, total revenue for the UK dating industry is falling, meaning firms are making less money per head.
This was because they were “registered” and not “paying” members.
It promises “affluent, educated men and women between the ages of 30 and 55, who are all looking for a long-term commitment.” It charges £180 a year for membership.
Another Telegraph Money reader, who does not wish to be named, turned to online dating after his relationship came to an end in February.
So in May last year Aileen stumped up £1,295 for membership.
It offered her “unlimited personal introductions” to men serious about finding a relationship.